Pragmatic Automation — BPMN, DMN, CMMN & ISO 9001

Process automation that holds up — BPMN process models, DMN decisions, CMMN cases and ISO 9001 quality, with AI/LLM closing the gaps so automation runs end to end without media breaks.

Automation that lasts is not a pile of scripts — it is modelled, decidable and auditable. We ground ours in proven modelling standards — ArchiMate (The Open Group) for the enterprise-architecture landscape, and BPMN (processes), DMN (decisions) and CMMN (cases) from the OMG — under an ISO 9001 quality system, and we use AI/LLM to raise the degree of automation without media breaks: closing the manual gaps between systems where work used to be re-keyed by hand. The point is flow, not glue code: a process you can read, a decision you can audit, a result you can repeat.

We are BPMN Level 1 & 2 certified; for ISO 9001 we have prepared and accompanied organizations through (re-)certification several times — so we can make you audit-ready, and the automation is built to that quality bar from the start.

The standards we build on — and what each gives you, pragmatically

Standard / approachWhat it gives you — pragmaticallyWhere it shows up
ArchiMate (enterprise architecture, The Open Group)A shared model of the landscape — business, application and technology layers and how they connect — so you can see where a process sits, what it touches and where the media breaks are before automating. Pairs with TOGAF.Architecture & landscape mapping · Rent-an-Enterprise-Architect
BPMN (process modelling)Executable, readable process models — the flow of work made explicit, versioned and automatable, not buried in tribal knowledge. We are BPMN Level 1 & 2 certified.Process design & automation · Rent-a-Process-Manager
DMN (decision modelling)Business decisions as transparent, testable decision tables — separated from the process, changeable without a code release, auditable.Decision logic in automated processes · Realtime Decision Platform
CMMN (case management)For knowledge work that isn’t a straight line — case handling where the path is decided as you go, still structured and auditable.Case-based workflows · exception handling · Custom Software Development
ISO 9001 (quality management)A quality system that keeps automation correct and improvable — documented, measured, continually improved. We have prepared and led (re-)certifications.Quality & governance · Rent-a-Process-Manager
AI / LLM (media-break-free)The augmentation that closes the manual gaps — reading unstructured inputs, drafting, and bridging systems so a process runs end to end without re-keying. Raises the degree of automation; review stays in the loop.Across the portfolio · Sovereign AI Platform

The questions below are grouped for the CEO (what to do), the CIO (how), the standards and methodology, and working together.

For the CEO — what to do, and why it is a board topic

Is process automation a board topic — or just an IT/ops detail?
Board topic. It is where margin, speed and consistency live: manual, media-broken processes cost staff time, introduce errors and don’t scale. Automating them — correctly — is an operating-leverage decision, and under ISO 9001 it is also how you make quality repeatable. → Rent-a-Process-Manager · Consulting
What does good automation actually buy me?
Throughput without headcount, fewer errors, and processes that run the same way every time — plus the audit trail to prove it. Done right it pays back in staff time and rework avoided, and it makes growth a question of capacity, not hiring. → Portfolio
Isn't automation just expensive custom software that rots?
Not when it is modelled rather than coded ad hoc. BPMN/DMN/CMMN models are readable and changeable by the business; ISO 9001 keeps them improving; AI/LLM closes the gaps cheaply. The model is the asset — it outlives any one implementation. → Custom Software Development
Where do we start — what is the first step?
A short look at one painful, high-volume process — model it (BPMN), find the decisions (DMN) and the manual media breaks, then automate the highest-pain step first. A scoped pilot delivers a visible result in weeks, not a year-long programme. → Consulting · Contact
What about quality and compliance — won't automation drift?
That is what ISO 9001 is for: documented, measured, continually improved processes. We have prepared and accompanied organizations through (re-)certification several times, and we build the automation to that bar — so it stays correct, not just fast. → Rent-a-Process-Manager
How does this connect to sovereignty and security?
Automation is the enabler: AI-augmented delivery makes sovereign, secure systems fast enough to be a real option, and the same models feed your security evidence and audit trails. The four disciplines compound. → Digital Sovereignty · Security

For the CIO — how to implement it

How do you automate without locking us into one BPM vendor?
We model in the open OMG standards (BPMN, DMN, CMMN) — portable across engines, not a proprietary flowchart. The model is yours and runs on standards-based tooling, in line with our sovereignty stance. → Digital Sovereignty
What is media-break-free, and why does it matter?
A media break is every point where work leaves the flow — re-keyed from an email, copied from a PDF, printed and scanned. Each one costs time and introduces errors. We close those gaps (increasingly with AI/LLM) so a process runs end to end. → Custom Software Development
Where exactly do AI/LLMs fit — and where don't they?
They bridge the gaps that used to need a human: reading unstructured inputs, drafting, classifying, mapping between systems. They don’t replace the model or the review — the BPMN/DMN process stays explicit and auditable, the LLM does the fuzzy last mile (the same approach generates our sister site pronix.org). → Sovereign AI Platform
How do automated decisions stay transparent and changeable?
DMN: decisions live in readable decision tables, separated from the process, testable and versioned — the business can change a rule without a code release, and every decision is auditable. → Realtime Decision Platform
What about non-linear, knowledge-driven work?
CMMN handles cases where the path isn’t fixed — the worker decides the next step, but within a structured, auditable frame. Not everything is a straight-through process; CMMN covers the rest without dropping to ad-hoc. → Custom Software Development
Who runs the automation after you build it?
Your team: the models are readable, documented and standards-based, the ISO 9001 process keeps them improvable, and we can train your people or run it transitionally. No dependency on us by design. → Consulting · Rent-a-Process-Manager

Standards & methodology

What is BPMN?
Business Process Model and Notation (OMG): the standard for modelling how work flows — a notation business and IT both read, that a process engine can execute. The process becomes explicit, versioned and automatable instead of living in people’s heads. We are BPMN Level 1 & 2 certified.
What is DMN?
Decision Model and Notation (OMG): the standard for modelling decisions — business rules as transparent decision tables, separated from the process flow. Change a rule without touching the process, test it, and keep it auditable.
What is CMMN?
Case Management Model and Notation (OMG): for work that isn’t a fixed sequence — knowledge work where the path is decided as the case unfolds. It adds structure and auditability to case handling that BPMN’s straight-through flows don’t fit.
What is ArchiMate?
ArchiMate (The Open Group): the standard modelling language for enterprise architecture — business, application and technology layers and the relationships between them. It is the map of the landscape that BPMN/DMN/CMMN processes run inside, and it pairs with TOGAF (which we also use). It shows where to automate and what each change will touch. → Rent-an-Enterprise-Architect
Why ArchiMate + BPMN + DMN + CMMN together?
ArchiMate frames the landscape — where a process lives and what it touches — and BPMN/DMN/CMMN cover the three shapes of work inside it: the repeatable flow, the decisions, the non-linear cases. Using the right one for each keeps the model honest — you don’t force a flowchart onto judgement work, or automate a process blind to its architecture. → see the map above
Where does ISO 9001 come in?
ISO 9001 is the quality-management frame around the automation: documented, measured, continually improved. It is what keeps automated processes correct over time, not just at go-live. We have prepared and accompanied organizations through ISO 9001 (re-)certification several times and build to that standard.
Are you certified?
We are BPMN Level 1 & 2 certified. For ISO 9001 we have prepared and accompanied organizations through (re-)certification several times — so where you need the certificate, we make you audit-ready and support the process, and the automation meets that quality bar regardless. → Consulting
Do these standards apply to a small organization?
Yes, proportionally — you don’t need an enterprise BPM suite. Even a handful of modelled processes and decisions remove the most expensive manual gaps. The method scales down; the AI/LLM augmentation makes it affordable. → Rent-a-Process-Manager

Working with Pronix

How does an engagement start?
With a free 30–60-minute scoping conversation. A paragraph about the process that hurts gets you a follow-up question, a call, or a clear ’not a fit — here is who is’. No forms, no nurture sequence. → Contact
What is a fractional Rent-a-Process-Manager?
A senior process role engaged fractionally (typically 1–4 days/month) — the person who models, automates and improves your processes, when you need the capability but can’t yet justify a full-time hire. → Rent-a-Process-Manager
Remote or on-site — and where do you work?
Remote-first, worldwide; scoping and most delivery happen remotely, on-site where workshops genuinely help. Working languages include German and English.
How do you price?
A fixed monthly retainer for the agreed cadence and scope — not time-and-materials that drifts. You know the number; we manage the scope. → Services
What happens when the engagement ends?
You keep everything: the BPMN/DMN/CMMN models, the documentation, the running automation. Because the models are standards-based and readable, the end is a handover, not a hostage situation. → About