# Pragmatic Automation — BPMN, DMN, CMMN & ISO 9001Process automation that holds up — BPMN process models, DMN decisions, CMMN cases and ISO 9001 quality, with AI/LLM closing the gaps so automation runs end to end without media breaks.

Automation that lasts is not a pile of scripts — it is **modelled, decidable and auditable**. We ground ours in proven modelling standards — **ArchiMate** (The Open Group) for the enterprise-architecture landscape, and **BPMN** (processes), **DMN** (decisions) and **CMMN** (cases) from the OMG — under an **ISO 9001** quality system, and we use **AI/LLM to raise the degree of automation without media breaks**: closing the manual gaps between systems where work used to be re-keyed by hand. The point is flow, not glue code: a process you can read, a decision you can audit, a result you can repeat.

We are **BPMN Level 1 & 2 certified**; for ISO 9001 we have prepared and accompanied organizations through (re-)certification several times — so we can make *you* audit-ready, and the automation is built to that quality bar from the start.

## The standards we build on — and what each gives you, pragmatically

| Standard / approach | What it gives you — pragmatically | Where it shows up |
|---|---|---|
| **ArchiMate** (enterprise architecture, The Open Group) | A shared model of the *landscape* — business, application and technology layers and how they connect — so you can see where a process sits, what it touches and where the media breaks are before automating. Pairs with TOGAF. | Architecture & landscape mapping · [Rent-an-Enterprise-Architect](/portfolio/rent-an-enterprise-architect/) |
| **BPMN** (process modelling) | Executable, readable process models — the *flow* of work made explicit, versioned and automatable, not buried in tribal knowledge. We are BPMN Level 1 & 2 certified. | Process design & automation · [Rent-a-Process-Manager](/portfolio/rent-a-process-manager/) |
| **DMN** (decision modelling) | Business decisions as transparent, testable decision tables — separated from the process, changeable without a code release, auditable. | Decision logic in automated processes · [Realtime Decision Platform](/portfolio/realtime-decision-platform/) |
| **CMMN** (case management) | For knowledge work that isn't a straight line — case handling where the path is decided as you go, still structured and auditable. | Case-based workflows · exception handling · [Custom Software Development](/portfolio/custom-software-development/) |
| **ISO 9001** (quality management) | A quality system that keeps automation correct and improvable — documented, measured, continually improved. We have prepared and led (re-)certifications. | Quality & governance · [Rent-a-Process-Manager](/portfolio/rent-a-process-manager/) |
| **AI / LLM (media-break-free)** | The augmentation that closes the manual gaps — reading unstructured inputs, drafting, and bridging systems so a process runs end to end without re-keying. Raises the degree of automation; review stays in the loop. | Across the portfolio · [Sovereign AI Platform](/portfolio/sovereign-ai-platform/) |

The questions below are grouped for the **CEO** (what to do), the **CIO** (how), the standards and methodology, and working together.